Monday, November 10, 2014

The Gift of Reading, a Circle of Life

“Frank” (who anonymously shared his story with us) has always been an avid reader, but the progression of his neuromuscular disease to his arms made reading difficult. Eventually he had to ask others to turn pages for him. It became a burden to his family and caregivers to constantly drop what they were doing to turn a page, so he began seeking out ebooks. Few were available, and he had trouble with the ones that were: they’d often be in a format that didn’t work well with his voice recognition software.

This reality changed when Frank found out about Benetech’s Bookshare accessible digital library for people with print disabilities. “Suddenly I had thousands upon thousands of books available to me,” he says, “at a price I could afford, in a format I could read independently. And the best part? I could request books not already in the collection, and sometimes my wish would be granted. I began a reading binge. Many of the books were ones I already had on my shelves, gathering dust because I couldn’t pick them up.”

A pile of unbound books on a desk, adjacent to a scanner, with a chopped book being scanned.Frank’s story exemplifies the life-changing power of access to information and reading. It also demonstrates how each ebook that is added to the Bookshare collection is a brick in our members’ foundation of independence and inclusion. That’s why a group of Benetech supporters recently came together to give the gift of reading in honor of our long-time board member Jim Kleckner. Jim recently lost his father, retired ophthalmologist James Franklin Kleckner.

We decided to create the James Franklin In Memoriam collection, with a focus on science and technology books written for the lay audience. First we identified the titles we wanted to add—all requested by Bookshare non-student members, including some of the best science books of 2013 as reported by NPR’s Science Friday show. Then, with help from our Director of Content Acquisition Robin Seaman, we were grateful to receive nearly half of the books on our initial list directly from some of our publisher partners:
We could therefore use the donated funds to scan a dozen more books, so they can be converted into accessible formats:
It was a rewarding project that took us to many wonderful recommendation sources. I’d like to extend thanks to Jim Kleckner for everything he has done for Benetech over the years; to our generous donors, who have made this collection in honor of Jim’s late father possible; and to Carol James, our Digital Collection Development Manager, and the entire Collection Development team for their great work ensuring the donated books are processed and now creating more of the “read now” experience for our Bookshare members. They are the one who understand best what it means to have any one of these books available to them on the library’s virtual shelves, anytime, anywhere.

Today the majority of Bookshare’s ebooks come straight in the form of digital files from our socially minded publisher partners, but each year we expand the library by scanning and proofreading thousands of titles not made digitally available to us, as well as books of personal interest requested by our members. Without this service, Bookshare would not be the resource it is today. To continue this work, we depend on the support of generous donors.

A child holding a marker and writing on a whiteboard, set as background. On the front, the words "Today you can make a difference!" appear (the word "you" in bold), with the Skoll Foundation's logo and the URL a gift of just $50, we can add a new ebook to the Bookshare collection, making that book available to hundreds of thousands of Bookshare members with disabilities. As a nonprofit, Benetech builds the impact of our programs and initiatives dollar-by-dollar, which is why a gift of any amount will make a difference towards ensuring that people with print disabilities have the books they need for their education, employment, and inclusion in society.

You can now give the gift of reading by joining Benetech’s fundraiser campaign as part of the Skoll Foundation’s second annual Skoll Social Entrepreneurs Challenge—a fundraising campaign committed to strengthening the capacity of organizations like ours to accelerate impact on some of the most critical issues of our time.

To help now, please visit Benetech’s Challenge campaign and give whatever you can. With the Skoll Foundation’s support, your gift will have far more impact on our users around the world.

Thanks so much for your help!

This post originally appeared on the Benetech Blog.

Thursday, October 30, 2014

Welcome, Mark Roberts!

After an intensive search period, I’m delighted to share that Benetech recently appointed seasoned executive Mark Roberts as our Vice President of Engineering. Mark is former Senior Vice President of Engineering, Consumer Products, and Operations at TiVo Inc. He’s leading the development, testing, and deployment of Benetech’s tools and services across all its program areas.

Headshot of Benetech VP of Engineering, Mark Roberts.
We’re thrilled to have Mark join us in this leadership role. With his proven execution in scaling business systems and infrastructures that shaped the growth of award-winning service products for multiple high profile Silicon Valley technology companies, he has the perfect pedigree to spearhead engineering at Benetech as we continue to innovate in the technology-for-good space.

Until 2011, Mark spent twelve years growing and developing TiVo. Under his leadership, TiVo’s engineering team received many awards for technical innovation, including an Emmy and several CES Best of Show, and the company was in the top 1% of fastest growing stocks on NASDAQ over a five-year period. Most recently, he served two roles at Next Issue Media, a magazine service platform founded by five global publishers (Rogers, Condé Nast, Hearst, Meredith, and Time Inc.) that designs, develops, markets, and delivers interactive magazine content to consumers through the digital device of their choice. As Vice President of Service Operations and CMS Web Development and General Manager of the Canadian MSO (Management Services Organization) partner, Mark saw the company through rapid subscription growth.

You can learn more about Mark and what led him to Benetech from his bio on the Benetech site.

Monday, October 27, 2014

Join Benetech in the Skoll Foundation’s 2014 Social Entrepreneurs Challenge!

Zach Bryant loves reading non-fiction. This wasn’t always the case, though. Zach has Cerebral Palsy, which causes movement and coordination problems, and which keeps him from speaking and walking. To communicate his thoughts, he uses an alternative augmentative communication device. Tasks like turning a printed page are difficult for him, which makes reading standard print discouraging. According to his mom, this experience is common to children with Cerebral Palsy. “They get frustrated and don’t want to read,” she says, “but access to digital books and reading technologies changed all that for Zach.”

Bookshare member Zach Bryant, wearing college graduation cap and gown, seen sitting in a wheelchair.
Zach Bryant
The change happened when Zach was in high school and his Assistive Technology teacher introduced him to Benetech’s Bookshare library. With Bookshare’s accessible ebooks and reading tools, Zach made a successful transition to college. When our team last caught up with him, he was a busy student at Wright State University in Dayton, Ohio, rejoicing in his ability to read independently and reach his full potential. “Without Bookshare, my academic life would have been much harder for me and my caregivers,” he said. “It’s amazing that I can find most books I want in the Bookshare collection, even post-secondary textbooks, and no one has to scan them for me. I don’t wait for my books for new classes; I search the library and find them myself.”

Zach’s encounter with accessible ebooks is but one example of how Benetech empowers people who often face difficult challenges and whose needs are neglected. Our software tools change the ways in which individuals with disabilities can effectively read; enable frontline human rights defenders to safely document abuse; and support environmental practitioners in their efforts to protect species and ecosystems.

Our work is made possible thanks to the generosity of our supporters. To continue to provide our services, and to explore new ways in which targeted technological applications could address unmet needs of disadvantaged communities, we definitely need your help.

Please join us in the Skoll Foundation’s second annual Skoll Social Entrepreneurs Challenge—a fundraising campaign committed to strengthening the capacity of organizations like ours to accelerate impact on some of the most critical issues of our time.

Hosted on the Crowdrise platform, the Challenge launched today, October 27, and runs through December 5th. We are competing against other participating organizations—and racing against the clock—to raise funds and secure matching funding from the Skoll Foundation. We build our tech-for-good products and reach dollar-by-dollar, and therefore every gift makes a difference for the people we serve. Now, with the Skoll Foundation’s matching support, your gift will have far more impact!

Logo of the Skoll Foundation's Social Entrepreneurs Challenge.
To help now, please visit Benetech’s Challenge campaign and give whatever you can. Here are some examples of what we can accomplish with your contribution:
Join us, and together we can realize the potential of technology to make the world a better place for everyone. Thank you for your support!

This post also appeared on the Benetech blog.

Tuesday, September 16, 2014

Team-Up for Textbooks: Volunteer to Help Students with Disabilities

The new school year is in full swing, yet across the U.S., all too many students with print disabilities might not have the textbooks they need for class. To meet that need, the Benetech Volunteer Program is piloting a new initiative—and we’re inviting you to join us!

When a Bookshare student member with a print disability needs a book for school that is not yet in the Bookshare collection, the member submits a request and Bookshare creates an accessible digital version of that book. However, students often don’t know what books they need until the first days of school—a hectic time when Bookshare receives thousands of book requests. During this time, the process of making a textbook accessible can take from 8-12 weeks, with proofreading being the most time-intensive and costly component. Meanwhile, students with print disabilities risk falling behind in school as they wait for the books they need.

Volunteers can now help fulfill students’ book requests faster during periods of peak demand by joining Benetech’s newest volunteer initiative: Team-Up for Textbooks.

Volunteers seated in a conference room at Benetech's offices during a Team-Up for Textbooks kickoff event.
Our wonderful volunteers kicking off the Team-Up for Textbooks initiative
Here’s the idea: through targeted outreach to parents, schools, and community partners, our staff members are recruiting volunteer teams to proofread student requested textbooks. Together, we can not only speed up the delivery of needed textbooks, but also build awareness to strengthen the web of support for students with disabilities. Each volunteer effort makes a difference for a student with a disability today while also creating a lasting resource that will support students for years to come!

To learn more and get involved, please submit the Team-Up for Textbooks volunteer form or contact our staff via email: volunteer [at] Thank you for your support!

Friday, September 12, 2014

Advancing Reading Equality with Bookshare’s Exponential Growth

At Benetech, we always ask ourselves how our existing successful programs can reach more people who need our services and how we can apply technology in new ways to enrich and improve more lives. I’m thrilled to share with you some of the recent amazing impact of Bookshare, a Benetech Global Literacy initiative and the largest accessible online library of copyrighted content for people with print disabilities.

Logo of Bookshare, a Benetech Global Literacy Initiative.
Recently Bookshare has reached two major milestones in its efforts to bring reading equality to disadvantaged populations around the world. First, Bookshare’s collection has surpassed a quarter of a million titles and, in fact, is growing so rapidly that at the time of writing this post it is almost at 300,000 titles! Thousands of ebooks are pouring into the collection each month thanks to the dedication of our volunteers around the world and partnerships with more than 500 socially responsible publishers who donate their digital files. Bookshare titles range from vocational to research to teacher-recommended reading. Popular titles are available from publishers like Random House, Penguin, HarperCollins, Simon & Schuster, Hachette, Wiley, and others, as well as more than 14,000 textbooks.

Second, Bookshare now serves well over 300,000 members with qualified print disabilities. The majority of our members are U.S. students with visual impairments, physical disabilities, and severe learning disabilities like dyslexia, but we also serve international members in nearly 50 countries and are working to extend Bookshare’s reach to veterans who need access to books and information. Bookshare also provides free reading technologies and apps for members to read the books they want in a variety of formats, including DAISY Text, DAISY Audio, Braille Ready Format, and MP3, on the device of their choice.

These milestones represent a giant leap forward in the number of students and individuals we serve. With the collection’s expanding daily, we’re well on our way to ensuring that our users have equal access to the books they need for education, employment, and social inclusion.

Many thanks to all our financial and programmatic partners, collaborators and supporters, volunteers, and, of course, to Betsy Beaumon, General Manager and Vice President of the Benetech Global Literacy Program, and the entire Global Literacy team!

Monday, September 08, 2014

Open Source and the Promise of Sustainable Nutrition Security

Recently I had the opportunity to get introduced to Gerald Nelson, senior climate change researcher and Professor Emeritus at the University of Illinois, Urbana-Champaign. Jerry and I had a great conversation about open sourcing of agricultural scientific models, such as those used by the Intergovernmental Panel on Climate Change (IPCC) in their climate change reports.

An expert on agricultural economics and spatial analysis, Jerry most recently served as a Senior Research Fellow at the International Food Policy Research Institute in Washington, DC, where he led major projects on food security and climate change issues. He was also the principal author of a recent report you may have heard of: “Advancing Global Food Security in the Face of a Changing Climate,” which was released by the Chicago Council on Global Affairs in May 2014, calling on the United States government to integrate climate change adaptation into its global food security strategy.

Jerry is involved in collective efforts to advance methods for improving data and models that inform government and private industry decision makers about the role of food systems in achieving “sustainable nutrition security”—our ability to meet growing demand for safe, affordable, and nutritious food in a sustainable manner. Such efforts are necessary to address global nutritional needs in a world facing the challenges of climate change.

Logo of the Center for Integrated Modeling of Sustainable Agriculture and Nutrition Security (CIMSANS).
More specifically, Jerry is part of a working group focused on these issues at the Center for Integrated Modeling of Sustainable Agriculture and Nutrition Security (CIMSANS), a division of the International Life Sciences Institute (ILSI) Research Foundation, which works to advance open data and modeling methodologies required to produce comprehensive and credible assessments of how climate change and resource scarcity will impact sustainable nutrition security. When we met, he was therefore especially interested in hearing about Benetech’s perspective on issues related to converting software to open source.

I was happy to offer Jerry some advice on that front and to discover that Benetech may be able to help with his efforts through our SocialCoding4Good initiative, which bridges the open source software, corporate tech, and nonprofit communities for social change. It would be exciting to explore the opportunity to bring SocialCoding4Good’s partners from corporate social responsibility (CSR) teams to lend their skills to improving food security and sustainability models. As it turns out, these models were originally developed decades ago and many are written in Fortran! Converting these models into modern programming languages would make them far more usable and accessible, which, in turn, would tremendously help the scientific community tackle climate change threats.

This week, on September 10-12 at Purdue University, CIMSANS will be co-hosting a workshop and summit focused on improving food systems data and models. I hope the modeling community comes away with a framework for open sourcing the integrated models used to produce sustainable nutrition security assessments. The Benetech team is looking forward to supporting the collective efforts advancing this goal!

Thursday, September 04, 2014

Unlocking Technology-for-Good Innovation

At Benetech, we advance technology applications that empower and protect underprivileged populations, and that also have the potential to become financially self-sustaining enterprises. This keeps us focused on projects that offer the greatest social impact for the resources invested. Benetech Labs is where the Benetech team and our social impact partners incubate new software-for-good applications. Within the arena of startup incubators, however, Benetech’s social enterprise business model and Benetech Labs’ approach are unique. Let me explain how this is so.

The typical incubator model works well where a team has formed around a technology innovation and is looking to graduate a for-profit company. The entrepreneurial team explains how its product can be monetized, and angel and venture capital funders then invest in the hottest teams coming out of the top incubators. What happens, however, with technology applications that could provide great social benefit but that won’t generate big profits?

This is where Benetech comes in. We focus on areas of market failure, where the standard for-profit approach won’t address the needs of disadvantaged populations because they don’t represent a big enough market, or because the risk profile makes them an unattractive investment based on the expected returns. Our mission goal is to see to it that technology more fully serves the needs of all of humanity, not just of the richest five percent of society—and it is this mission that shapes our approach to Benetech Labs.

Benetech regularly (as in, more often than weekly) gets asked to build new products that make social impact. In most cases, the request comes from someone who identifies a social need and believes that technology can help address that need. Oftentimes, that person is a potential customer for the solution requested. We established Benetech Labs because we needed the space and flexibility to explore new software-for-good ideas with the potential to successfully meet pressing social needs. And that mission focus drives what differentiates the Benetech Labs approach to incubation of new projects from that of the typical for-profit incubator.

The typical for-profit incubator has a funnel of startup teams. It winnows out 90% or more of them and incubates the selected teams, getting their companies into the best possible shape and refining their pitch to investors. How successful the graduating companies are is determined by their follow-on funding and market valuations. The scaling up of the companies happens outside the incubator, which is busy recruiting and incubating a fresh crop of new entrepreneurs. We’re excited to see Y Combinator admitting some nonprofit teams into their program, but their focus is still on cultivating a community of top-end entrepreneurs for a relatively short period of time.

With Benetech Labs, by contrast, our focus is on developing ideas for social enterprise technology applications into financially sustainable products. We don’t build a network of entrepreneurs, but rather function as a sounding board with social sector leaders on how technology could better help their organizations or communities. We have a pipeline of ideas, not teams. We winnow out 90% of the ideas proposed to us based on our New Project Assessment Method, incubate some of the selected 10%, and then pick one or two for follow-on funding. And, we raise all of that money from philanthropic sources, since the social good projects that score highest on our method are typically a long way from offering for-profit returns.

An inforgraphic describing Benetech's approach to developing social good technology enterprises. It has four blocks describing four stages labled "explore," "create," "decide," and "achieve." These are connected to three exit options: releasing an enterprise to a nonprofit or a socially conscious company; putting it on the shelf; or scaling it (labled here "success"). The infographic summarizes the information on Benetech's website:
Benetech's approach to developing social good tech enterprises.
Click on image to enlarge.
 The projects we select in Benetech Labs are those that have the greatest potential to realize a return on investment, but the difference is that we focus on social good return rather than private profit. For example, instead of a 10X return to investors, we’re looking for a 10X reduction in the cost of delivering a social good unit—say, an accessible book to a student with a print disability, or a gallon of clean water to an underserved community in a developing country. And, for projects that don’t lend themselves to cost benchmarking, we’re looking for something that would transform a field. A project that is 20-30% better than the status quo won’t get our attention any more than it would get for-profit tech investor attention.

There are more ways in which Benetech Labs differs from typical incubators. For example, we expect to conduct the Labs openly, so that anyone can see what’s in our pipeline. We share all of our software and information under open licenses to make it easy for other nonprofits or socially conscious organizations to build upon them. If someone decided to tackle one of our Labs pipeline ideas that would be great: that’s one less unmet social need for Benetech to worry about!

No armies of venture capital investors eager for a piece of these deals line up at our doorstep. Rather, Benetech operates the technology-for-good enterprises originated in the Labs and takes them to scale to create the positive impact on society that our mission requires. We find and build the teams around the enterprises. The follow-on funding we have to raise comes from philanthropic donations or grants.

This may sound challenging, but we have a track record of successfully creating multiple break-even social enterprises. Five or ten years later, we often have a successful exit. So far, we’ve spun off one for-profit, one nonprofit, and sold one venture for $5 million. None of these deals would have been accounted a success by Silicon Valley standards, but they were wildly successful by nonprofit/social good standards.

It’s not unusual for a Labs project to be put on the shelf at some point in our pipeline. It could be that we don’t quite have the product right, or we need to see a technical advance that will make it practical, or simply that there are other, more attractive enterprises to build at that point. Unlike the for-profit world, where new ventures are rushing to fill a need first before the window of opportunity closes, many of these needs will still be there in two or three years.

A Benetech Labs project leaves the incubation process when it’s ready to go to scale as a social enterprise. To exit, it will have met the criteria in our New Project Assessment Method that I mentioned earlier, such as having a clear path to break-even financial sustainability, a distribution and marketing plan that ensures that the actual end users will get the product, and even three projected successful exit options.

Benetech, therefore, is 97% operator of enterprises that make social impact at scale in education, human rights, and the environment sectors. Benetech Labs, with its own version of social good incubation, makes up 3% of Benetech at most.

Yet in some ways, Benetech Labs is similar to a startup incubator: we, too, tap into our deep knowledge and sector expertise, but in this case we focus on social issues and our know-how of leveraging technology for good; we offer leadership and mentorship; engage technology industry leaders in brainstorming ideas; experiment with new innovative approaches; rapidly prototype; get customers’ feedback; and iterate. If an idea catches fire, then we have likely found our next venture and engage our own “angel investors” called Benetech Labs Partners. They commit to funding Benetech and its Labs projects, help us think through technology and business model challenges, and draw on their networks of people and companies that could help our nascent ventures.

Incubation is a critical period in any new venture’s life, where its value proposition is explored and its roadmap to impact is determined. We are excited about enhancing our social good-focused process through Benetech Labs over the coming years. I invite you to join us in this unique approach to catalyzing the development of new technology-for-good applications that deliver large-scale benefit to humanity!